Privacy policy

Introduction

This Personal Data Protection Policy aims to inform you about how we use and manage your personal data, referred to as “Personal Data,” for all data processing activities carried out in the context of our business relations and activities.

This policy includes, in particular, the collection and processing of your data through the AREX website, referred to as “https://www.arexdistribution.com“, and the collection and processing of your data via the AREX Product Questionnaires distributed by email, referred to as “User Questionnaires.”

Therefore, we encourage you to review the Personal Data Protection Policy before providing your Personal Data to us.

When collecting Personal Data, you expressly agree to provide AREX with complete, accurate, and up-to-date information, which does not harm the interests or rights of third parties.

The Personal Data Protection Policy established by AREX is regularly accessible from the Website.

Article 1: Methods of Collecting Personal Data

All the data concerning you is collected directly through the data you provide to us via any direct or indirect interaction with our company and dedicated platforms (registration forms, product questionnaires, etc.).

AREX may collect Personal Data from users of its site in the following cases:

• When the User wishes to make any type of request via the “Contact Us” section of the Site. In this case, AREX collects the name, first name, email address, and, if applicable, postal address. This data is used solely for the purpose of contacting you and providing the required information.
• When the User wishes to obtain a quote for AREX products. In this case, AREX collects the name, first name, email address, postal address, profession, and phone number.

AREX is also required to collect Personal Data from users through the Product Questionnaires in the following cases:

• When AREX collects information for Post-Marketing Surveillance. In this case, AREX distributes the Questionnaires to Distributors (exported products) or to End Users of AREX products in France via email (GMAIL account).

AREX offers a newsletter subscription and uses the User’s email address to provide additional information about products and services that may be of interest. If the user no longer wishes to receive these communications, they can unsubscribe at any time by clicking the unsubscribe link included in each email.

Article 2: Legal Basis and Purposes of Processing

The Personal Data collected by AREX is stored in a computer file located at 3 Allée du Clos Tonnerre 91120 Palaiseau and is collected with the consent of the individual concerned.

This Personal Data is collected for the following purposes:

• To ensure proper administration of the Website;
• To allow the user to access the content available on the Website;
• To allow AREX to inform the user about relevant news regarding its activities;
• To manage the administrative activities of AREX.

The individual may withdraw their consent to the processing of their Personal Data at any time. In this case, and in accordance with the law, this will not affect the processing of their Personal Data carried out by AREX, in accordance with the specified purposes, until AREX receives the withdrawal of consent from the individual concerned.

Article 3: Recipients of Personal Data

Within the scope of their respective roles and for the purposes outlined in Article 2, the main persons who may have access to the data are:

• Authorized personnel of AREX;
• Its database providers;
• Its email solution providers;
• Its email service providers;
• Its archiving service providers.

AREX is therefore the sole regular recipient of your Personal Data and does not transfer or disclose any of this Personal Data, except in exceptional circumstances (major site malfunction, cyberattack, etc.) or upon request by an authorized judicial or administrative authority requiring the disclosure of this information in accordance with the applicable legal provisions. Your Personal Data is not sold to third parties.

Article 4: Retention and Security of Personal Data

The collected Personal Data is retained for the duration necessary for processing, and then for a maximum additional period of fifteen years from the date of collection.

AREX has implemented a series of technical and organizational measures to ensure, as far as possible, the confidentiality of the collected Personal Data and commits to doing its best to preserve the security and confidentiality of this Personal Data against any damage, loss, misuse, intrusion, disclosure, alteration, and/or destruction.

Article 5: Your Rights

You have the right to exercise the rights granted to you under the applicable data protection legislation. Specifically, you have the right to:

1. Access your personal data upon request and receive a copy, unless this data is provided to you directly (Article 15 GDPR).
2. Request the rectification of your personal data if it is inaccurate, incomplete, or outdated (Article 16 GDPR).
3. Request the deletion of your personal data in situations provided by applicable data protection law (“right to be forgotten”) (Article 17 GDPR).
4. Withdraw your consent to the processing of your personal data, without affecting the legality of the processing, when your personal data has been processed and collected based on your consent (Article 13-2c GDPR).
5. Object to the processing of your personal data when it has been collected and processed based on our legitimate interests (Article 21 GDPR).
6. Request the limitation of processing in situations specified by applicable law (Article 18 GDPR).
7. Receive your personal data for transmission to a third party of your choice, or request direct transmission of your data to that third party by AREX (Article 20 GDPR).

To exercise these rights, you can send an email or mail to the following address:

AREX
3 Allée du Clos Tonnerre – 91120 Palaiseau
France
info@arex.fr

Article 6: Cookies

AREX uses cookies to enable certain features of the site and to analyze how visitors use the site. Cookies are small text files stored on your computer. Most of the cookies used by AREX are deleted from the visitor’s hard drive once the browser session ends (commonly called session cookies). Other cookies remain on your computer to allow AREX to recognize your device on subsequent visits (commonly called long-term cookies).

You can prevent cookies from being stored by adjusting the settings on your browser. However, doing so may prevent you from using all the features of the site.